:root{--lv-primary: #0084ff;--lv-primary-dark: #0066cc;--lv-primary-light: #4da6ff;--lv-secondary: #64748b;--lv-background: #ffffff;--lv-surface: #ffffff;--lv-border: #e8ecf1;--lv-text: #1a1a2e;--lv-text-secondary: #6b7280;--lv-user-bubble: #0084ff;--lv-user-text: #ffffff;--lv-bot-bubble: #ffffff;--lv-bot-text: #1a1a2e;--lv-shadow: 0 12px 48px rgba(0, 0, 0, .18);--lv-bubble-shadow: 0 2px 8px rgba(0, 0, 0, .08);--lv-radius: 16px;--lv-font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", sans-serif}.lv-widget{position:fixed;z-index:999999;font-family:var(--lv-font);font-size:14px;line-height:1.55;-webkit-font-smoothing:antialiased}.lv-widget--right{bottom:24px;right:24px}.lv-widget--left{bottom:24px;left:24px}.lv-widget--top-right{top:24px;right:24px}.lv-widget--top-left{top:24px;left:24px}.lv-fab{width:58px;height:58px;border-radius:50%;background:none;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:transform .25s ease}.lv-fab:hover{transform:scale(1.06)}.lv-widget--top-right .lv-fab,.lv-widget--top-left .lv-fab{position:absolute;top:0}.lv-widget--top-right .lv-fab{right:0}.lv-widget--top-left .lv-fab{left:0}.lv-window{position:absolute;bottom:76px;right:0;width:380px;height:560px;background:var(--lv-background);border-radius:var(--lv-radius);box-shadow:var(--lv-shadow);display:flex;flex-direction:column;overflow:hidden;animation:lv-slide-up .35s cubic-bezier(.16,1,.3,1)}.lv-widget--left .lv-window{right:auto;left:0}.lv-widget--top-right .lv-window{bottom:auto;top:76px}.lv-widget--top-left .lv-window{bottom:auto;top:76px;right:auto;left:0}@keyframes lv-slide-up{0%{opacity:0;transform:translateY(16px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}.lv-header{position:relative;flex-shrink:0;background:linear-gradient(135deg,var(--lv-primary-light) 0%,var(--lv-primary) 55%,var(--lv-primary-dark) 100%);color:#fff;padding:20px 0 0}.lv-header-inner{display:flex;align-items:flex-start;justify-content:space-between;padding:0% 20px 0}.lv-header-info{display:flex;align-items:center;gap:12px}.lv-header-avatar{width:44px;height:44px;border-radius:50%;background:#ffffff40;border:2px solid rgba(255,255,255,.6);display:flex;align-items:center;justify-content:center;flex-shrink:0;overflow:hidden}.lv-header-avatar-img{width:100%;height:100%;object-fit:cover;border-radius:50%}.lv-header-title{margin:0 0 4px;font-size:15px;font-weight:700;letter-spacing:-.01em}.lv-header-status{font-size:12px;opacity:.92;display:flex;align-items:center;gap:6px;font-weight:400}.lv-status-dot{width:7px;height:7px;background:#4ade80;border-radius:50%;box-shadow:0 0 0 2px #4ade8059}.lv-header-actions{display:flex;align-items:center;gap:4px}.lv-header-btn{background:transparent;border:none;color:#fff;width:32px;height:32px;border-radius:8px;cursor:pointer;display:flex;align-items:center;justify-content:center;opacity:.85;transition:opacity .2s,background .2s}.lv-header-btn:hover{opacity:1;background:#ffffff26}.lv-header-wave{display:block;width:100%;height:20px;margin-bottom:-1px}.lv-messages{flex:1;overflow-y:auto;padding:8px 18px 16px;display:flex;flex-direction:column;gap:14px;background:var(--lv-surface);scrollbar-width:thin;scrollbar-color:#d1d5db transparent}.lv-messages::-webkit-scrollbar{width:4px}.lv-messages::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:4px}.lv-welcome{text-align:left;padding:8px 0 4px}.lv-welcome p{margin:0;font-size:14px;color:var(--lv-text);line-height:1.6}.lv-message{display:flex;max-width:82%}.lv-message--user{align-self:flex-end}.lv-message--assistant{align-self:flex-start;max-width:92%}.lv-bubble{padding:12px 16px;border-radius:18px;position:relative;word-break:break-word}.lv-message--user .lv-bubble{background:var(--lv-user-bubble);color:var(--lv-user-text);border-bottom-right-radius:6px;box-shadow:0 2px 10px #0084ff40}.lv-message--assistant .lv-bubble{background:var(--lv-bot-bubble);color:var(--lv-bot-text);border-bottom-left-radius:6px;box-shadow:var(--lv-bubble-shadow);border:1px solid rgba(0,0,0,.04)}.lv-content{word-wrap:break-word}.lv-content code{background:#0000000f;padding:2px 6px;border-radius:4px;font-size:13px}.lv-message--user .lv-content code{background:#fff3}.lv-source{font-size:11px;color:var(--lv-text-secondary);margin-top:8px;padding-top:6px;border-top:1px solid var(--lv-border)}.lv-quick-replies{display:flex;flex-direction:column;align-items:flex-end;gap:8px;padding:4px 0;align-self:flex-end;max-width:85%}.lv-quick-reply{background:transparent;border:1.5px solid var(--lv-primary);padding:10px 16px;border-radius:20px;font-size:13px;font-family:var(--lv-font);cursor:pointer;transition:all .2s ease;color:var(--lv-primary);font-weight:500;text-align:right;line-height:1.4}.lv-quick-reply:hover{background:#0084ff0f;box-shadow:0 2px 8px #0084ff1f}.lv-suggested{margin-top:12px;padding:12px;background:var(--lv-surface);border-radius:12px;border:1px solid var(--lv-border)}.lv-suggested-title{font-size:12px;color:var(--lv-text-secondary);margin:0 0 8px;font-weight:500}.lv-suggested-list{display:flex;flex-direction:column;gap:6px}.lv-suggested-item{display:flex;align-items:center;gap:8px;background:var(--lv-background);border:1px solid var(--lv-border);padding:10px 12px;border-radius:10px;font-size:13px;font-family:var(--lv-font);cursor:pointer;transition:all .2s ease;color:var(--lv-text);text-align:left;width:100%}.lv-suggested-item:hover{background:#0084ff0a;border-color:var(--lv-primary-light)}.lv-suggested-icon{font-size:14px;opacity:.7}.lv-typing{display:flex;align-items:center;gap:10px;padding:4px 0;align-self:flex-start}.lv-typing-dots{display:flex;gap:4px;padding:12px 16px;background:#fff;border-radius:18px 18px 18px 6px;box-shadow:var(--lv-bubble-shadow);border:1px solid rgba(0,0,0,.04)}.lv-dot{width:7px;height:7px;background:var(--lv-text-secondary);border-radius:50%;animation:lv-bounce 1.4s infinite ease-in-out both}.lv-dot:nth-child(1){animation-delay:-.32s}.lv-dot:nth-child(2){animation-delay:-.16s}@keyframes lv-bounce{0%,80%,to{transform:scale(.6);opacity:.4}40%{transform:scale(1);opacity:1}}.lv-typing-text{font-size:12px;color:var(--lv-text-secondary)}.lv-footer{flex-shrink:0;background:#fff;border-top:1px solid var(--lv-border)}.lv-input-area{padding:14px 16px 10px}.lv-input{width:100%;border:none;padding:4px 4px 10px;font-size:14px;font-family:var(--lv-font);resize:none;max-height:100px;outline:none;background:transparent;color:var(--lv-text);line-height:1.5}.lv-input::placeholder{color:#9ca3af}.lv-input-toolbar{display:flex;align-items:center;justify-content:space-between;gap:8px}.lv-toolbar-left{display:flex;align-items:center;gap:2px}.lv-toolbar-btn{width:34px;height:34px;border:none;background:transparent;color:var(--lv-text-secondary);border-radius:8px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:color .2s,background .2s}.lv-toolbar-btn:hover{color:var(--lv-primary);background:#0084ff0f}.lv-send-btn{width:44px;height:44px;border-radius:50%;background:linear-gradient(135deg,var(--lv-primary-light),var(--lv-primary));color:#fff;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:transform .2s,box-shadow .2s,opacity .2s;flex-shrink:0;box-shadow:0 4px 14px #0084ff66}.lv-send-btn:hover:not(:disabled){transform:scale(1.05);box-shadow:0 6px 18px #0084ff80}.lv-send-btn:disabled{opacity:.45;cursor:not-allowed;box-shadow:none}.lv-powered-by{display:flex;align-items:center;justify-content:center;gap:5px;padding:6px 16px 12px;font-size:10px;letter-spacing:.06em;color:#9ca3af;text-transform:uppercase}.lv-powered-by strong{font-weight:700;color:var(--lv-primary);letter-spacing:.04em}.lv-error{display:flex;align-items:center;justify-content:space-between;padding:10px 18px;background:#fef2f2;color:#dc2626;font-size:13px;border-top:1px solid #fecaca}.lv-error button{background:none;border:none;color:#dc2626;cursor:pointer;font-size:18px;padding:0 4px}.lv-feedback{display:flex;align-items:center;gap:8px;padding:4px 18px 8px}.lv-feedback-label{font-size:11px;color:var(--lv-text-secondary)}.lv-feedback-btn{background:none;border:none;cursor:pointer;font-size:14px;opacity:.5;transition:opacity .2s}.lv-feedback-btn:hover:not(:disabled){opacity:1}.lv-feedback-btn.active{opacity:1}.lv-feedback-btn:disabled{cursor:default}.lv-db-header{font-size:13px;font-weight:600;color:var(--lv-text);margin-bottom:10px}.lv-db-products{min-width:260px}.lv-db-card{background:var(--lv-surface);border:1px solid var(--lv-border);border-radius:12px;padding:12px;margin-bottom:8px;transition:border-color .2s}.lv-db-card:last-child{margin-bottom:0}.lv-db-card:hover{border-color:var(--lv-primary-light)}.lv-db-card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:6px;gap:8px}.lv-db-card-name{font-size:13px;font-weight:600;color:var(--lv-text);line-height:1.3}.lv-db-card-badge{font-size:10px;font-weight:500;padding:2px 8px;border-radius:10px;white-space:nowrap;flex-shrink:0}.lv-db-badge-active{background:#d1fae5;color:#065f46}.lv-db-badge-draft{background:#fef3c7;color:#92400e}.lv-db-card-desc{font-size:12px;color:var(--lv-text-secondary);margin:0 0 8px;line-height:1.4;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.lv-db-card-footer{display:flex;align-items:center;justify-content:space-between;gap:8px}.lv-db-card-price{display:flex;align-items:center;gap:6px}.lv-db-card-sale-price{font-size:15px;font-weight:700;color:var(--lv-primary)}.lv-db-card-old-price{font-size:12px;color:var(--lv-text-secondary);text-decoration:line-through}.lv-db-card-price-val{font-size:15px;font-weight:700;color:var(--lv-text)}.lv-db-card-meta{display:flex;align-items:center;gap:6px}.lv-db-card-sku{font-size:10px;color:var(--lv-text-secondary);background:#0000000a;padding:2px 6px;border-radius:4px;font-family:monospace}.lv-db-card-stock{font-size:11px;font-weight:500}.lv-db-card-stock.in-stock{color:#059669}.lv-db-card-stock.out-stock{color:#dc2626}.lv-db-card-link-btn{display:block;width:100%;margin-top:10px;padding:8px 12px;background:var(--lv-primary);color:#fff;border:none;border-radius:8px;font-size:13px;font-weight:500;font-family:var(--lv-font);cursor:pointer;text-align:center;text-decoration:none;transition:background .2s,transform .1s}.lv-db-card-link-btn:hover{background:var(--lv-primary-dark);transform:scale(1.01)}.lv-db-card-link-disabled{opacity:.5;cursor:not-allowed;pointer-events:none}.lv-db-actions{display:flex;gap:8px;margin-top:10px;padding-top:10px;border-top:1px solid rgba(0,0,0,.06)}.lv-db-action-link{flex:1;padding:8px 12px;background:transparent;border:1.5px solid var(--lv-primary);border-radius:8px;color:var(--lv-primary);font-size:12px;font-weight:500;font-family:var(--lv-font);text-align:center;text-decoration:none;transition:background .2s}.lv-db-action-link:hover{background:#0084ff0f}.lv-db-table-link{color:var(--lv-primary);font-size:12px;font-weight:500;text-decoration:none}.lv-db-table-link:hover{text-decoration:underline}.lv-db-more{text-align:center;font-size:12px;color:var(--lv-text-secondary);padding:6px 0 2px}.lv-db-table-wrap{min-width:200px}.lv-db-table-count{font-size:12px;color:var(--lv-text-secondary);margin-bottom:8px}.lv-db-table-scroll{overflow-x:auto;-webkit-overflow-scrolling:touch}.lv-db-table-scroll::-webkit-scrollbar{height:3px}.lv-db-table-scroll::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:3px}.lv-db-table{width:100%;border-collapse:collapse;font-size:12px}.lv-db-table th{text-align:left;padding:6px 10px;background:#0000000a;font-weight:600;color:var(--lv-text-secondary);white-space:nowrap;border-bottom:1px solid var(--lv-border);font-size:11px;text-transform:uppercase;letter-spacing:.03em}.lv-db-table td{padding:6px 10px;border-bottom:1px solid rgba(0,0,0,.03);color:var(--lv-text);white-space:nowrap;max-width:180px;overflow:hidden;text-overflow:ellipsis}.lv-db-table tr:hover td{background:#00000004}@media (max-width: 480px){.lv-widget--right,.lv-widget--left,.lv-widget--top-right,.lv-widget--top-left{bottom:16px;right:16px;left:16px;top:auto}.lv-window{width:calc(100vw - 32px);height:calc(100vh - 100px);max-height:580px;right:0;left:0;bottom:76px;top:auto}}.lv-tabs{display:flex;border-bottom:1px solid var(--lv-border);background:var(--lv-background)}.lv-tab{flex:1;padding:10px;background:none;border:none;font-size:13px;font-weight:500;color:var(--lv-text-secondary);cursor:pointer;transition:all .2s;border-bottom:2px solid transparent;font-family:var(--lv-font)}.lv-tab:hover{color:var(--lv-text);background:#00000005}.lv-tab-active{color:var(--lv-primary);border-bottom-color:var(--lv-primary)}.lv-ticket-link{padding:8px 16px;border-top:1px solid var(--lv-border);text-align:center}.lv-ticket-link button{background:none;border:none;color:var(--lv-primary);font-size:12px;cursor:pointer;font-family:var(--lv-font);padding:4px}.lv-ticket-link button:hover{text-decoration:underline}.lv-suggest-dropdown{position:absolute;bottom:100%;left:0;right:0;background:var(--lv-background);border:1px solid var(--lv-border);border-radius:12px 12px 0 0;box-shadow:0 -4px 20px #0000001a;max-height:200px;overflow-y:auto;z-index:10}.lv-suggest-item{display:block;width:100%;text-align:left;padding:10px 14px;border:none;background:transparent;font-size:13px;font-family:var(--lv-font);color:var(--lv-text);cursor:pointer;transition:background .15s;border-bottom:1px solid rgba(0,0,0,.03)}.lv-suggest-item:last-child{border-bottom:none;border-radius:0 0 12px 12px}.lv-suggest-item:hover,.lv-suggest-item-active{background:#0084ff0f;color:var(--lv-primary)}.lv-suggest-dropdown::-webkit-scrollbar{width:3px}.lv-suggest-dropdown::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:3px}.lv-ticket-form{padding:16px;overflow-y:auto;flex:1}.lv-ticket-form-header{margin-bottom:16px}.lv-ticket-form-header h3{margin:0 0 4px;font-size:15px;color:var(--lv-text)}.lv-ticket-form-header p{margin:0;font-size:12px;color:var(--lv-text-secondary)}.lv-ticket-field{margin-bottom:12px}.lv-ticket-field label{display:block;font-size:12px;font-weight:500;color:var(--lv-text);margin-bottom:4px}.lv-ticket-field input,.lv-ticket-field select,.lv-ticket-field textarea{width:100%;padding:8px 10px;border:1px solid var(--lv-border);border-radius:8px;font-size:13px;font-family:var(--lv-font);color:var(--lv-text);background:var(--lv-background);box-sizing:border-box}.lv-ticket-field input:focus,.lv-ticket-field select:focus,.lv-ticket-field textarea:focus{outline:none;border-color:var(--lv-primary);box-shadow:0 0 0 2px #0084ff26}.lv-ticket-field textarea{resize:vertical;min-height:80px}.lv-ticket-row{display:flex;gap:10px}.lv-ticket-row .lv-ticket-field{flex:1}.lv-ticket-error{background:#fef2f2;border:1px solid #fecaca;color:#dc2626;padding:8px 12px;border-radius:8px;font-size:12px;margin-bottom:12px}.lv-ticket-actions{display:flex;gap:8px;margin-top:16px}.lv-ticket-btn-cancel{flex:1;padding:10px;border:1px solid var(--lv-border);border-radius:8px;background:var(--lv-background);color:var(--lv-text);font-size:13px;font-family:var(--lv-font);cursor:pointer}.lv-ticket-btn-cancel:hover{background:var(--lv-surface)}.lv-ticket-btn-submit{flex:1;padding:10px;border:none;border-radius:8px;background:var(--lv-primary);color:#fff;font-size:13px;font-family:var(--lv-font);cursor:pointer;font-weight:500}.lv-ticket-btn-submit:hover{background:var(--lv-primary-dark)}.lv-ticket-btn-submit:disabled{opacity:.6;cursor:not-allowed}.lv-ticket-success{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:40px 16px;text-align:center}.lv-ticket-success-icon{width:48px;height:48px;border-radius:50%;background:#10b981;color:#fff;font-size:24px;display:flex;align-items:center;justify-content:center;margin-bottom:12px}.lv-ticket-success p{margin:0;color:var(--lv-text);font-weight:500}.lv-ticket-list{flex:1;overflow-y:auto}.lv-ticket-list-header{display:flex;align-items:center;justify-content:space-between;padding:12px 16px;border-bottom:1px solid var(--lv-border)}.lv-ticket-list-header h3{margin:0;font-size:14px;color:var(--lv-text)}.lv-ticket-new-btn{background:var(--lv-primary);color:#fff;border:none;padding:6px 12px;border-radius:6px;font-size:12px;font-family:var(--lv-font);cursor:pointer;font-weight:500}.lv-ticket-new-btn:hover{background:var(--lv-primary-dark)}.lv-tickets-empty{padding:40px 16px;text-align:center}.lv-tickets-empty p{margin:0 0 12px;color:var(--lv-text-secondary)}.lv-tickets-empty button{background:var(--lv-primary);color:#fff;border:none;padding:8px 16px;border-radius:8px;font-size:13px;font-family:var(--lv-font);cursor:pointer}.lv-tickets-loading{padding:40px 16px;text-align:center;color:var(--lv-text-secondary);font-size:13px}.lv-tickets-items{display:flex;flex-direction:column;padding:8px}.lv-ticket-item{background:var(--lv-background);border:1px solid var(--lv-border);border-radius:10px;padding:12px;margin-bottom:8px;cursor:pointer;transition:all .2s}.lv-ticket-item:hover{border-color:var(--lv-primary-light);box-shadow:0 2px 8px #0000000f}.lv-ticket-item-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:6px}.lv-ticket-id{font-size:11px;font-weight:600;color:var(--lv-text-secondary);font-family:monospace}.lv-ticket-status{font-size:10px;font-weight:500;color:#fff;padding:2px 8px;border-radius:10px;text-transform:capitalize}.lv-ticket-item-subject{font-size:13px;font-weight:500;color:var(--lv-text);margin-bottom:4px}.lv-ticket-item-meta{display:flex;text-transform:capitalize;justify-content:space-between;font-size:11px;color:var(--lv-text-secondary)}.lv-ticket-detail{flex:1;display:flex;flex-direction:column;overflow:hidden}.lv-ticket-detail-header{padding:12px 16px;border-bottom:1px solid var(--lv-border)}.lv-ticket-back{background:none;border:none;color:var(--lv-primary);font-size:12px;cursor:pointer;padding:0;font-family:var(--lv-font);margin-bottom:6px}.lv-ticket-back:hover{text-decoration:underline}.lv-ticket-detail-meta{display:flex;align-items:center;gap:8px;margin-bottom:4px}.lv-ticket-detail-subject{margin:0;font-size:14px;color:var(--lv-text);font-weight:500}.lv-ticket-messages{flex:1;overflow-y:auto;padding:12px 16px;display:flex;flex-direction:column;gap:10px}.lv-ticket-msg{max-width:85%;padding:10px 12px;border-radius:12px}.lv-ticket-msg-user{align-self:flex-end;background:var(--lv-primary);color:#fff;border-bottom-right-radius:4px}.lv-ticket-msg-agent{align-self:flex-start;background:var(--lv-surface);border:1px solid var(--lv-border);border-bottom-left-radius:4px}.lv-ticket-msg-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px}.lv-ticket-msg-sender{font-size:11px;font-weight:600}.lv-ticket-msg-user .lv-ticket-msg-sender{color:#ffffffe6}.lv-ticket-msg-agent .lv-ticket-msg-sender{color:var(--lv-text)}.lv-ticket-msg-time{font-size:10px;opacity:.7}.lv-ticket-msg-text{margin:0;font-size:13px;line-height:1.4;white-space:pre-wrap}.lv-ticket-reply{display:flex;gap:8px;padding:10px 16px;border-top:1px solid var(--lv-border);background:var(--lv-background)}.lv-ticket-reply textarea{flex:1;border:1px solid var(--lv-border);border-radius:8px;padding:8px 10px;font-size:13px;font-family:var(--lv-font);resize:none;color:var(--lv-text)}.lv-ticket-reply textarea:focus{outline:none;border-color:var(--lv-primary)}.lv-ticket-reply-btn{background:var(--lv-primary);color:#fff;border:none;padding:8px 16px;border-radius:8px;font-size:13px;font-family:var(--lv-font);cursor:pointer;font-weight:500;align-self:flex-end}.lv-ticket-reply-btn:hover{background:var(--lv-primary-dark)}.lv-ticket-reply-btn:disabled{opacity:.5;cursor:not-allowed}.lv-direct-request{padding:8px 12px;border-top:1px solid var(--lv-border, #e5e7eb);display:flex;justify-content:center}.lv-direct-request-btn{background:none;border:1px solid var(--lv-primary, #0084ff);color:var(--lv-primary, #0084ff);padding:6px 16px;border-radius:16px;font-size:12px;cursor:pointer;transition:all .2s;white-space:nowrap}.lv-direct-request-btn:hover{background:var(--lv-primary, #0084ff);color:#fff}.lv-direct-chat{display:flex;flex-direction:column;flex:1;overflow:hidden}.lv-direct-header{display:flex;align-items:center;justify-content:space-between;padding:10px 12px;border-bottom:1px solid var(--lv-border, #e5e7eb);background:var(--lv-surface, #fff)}.lv-direct-header h3{margin:0;font-size:14px;font-weight:600;color:var(--lv-text, #1f2937)}.lv-direct-status{font-size:11px;padding:2px 8px;border-radius:10px}.lv-direct-status-active{background:#d1fae5;color:#065f46}.lv-direct-status-waiting{background:#fef3c7;color:#92400e}.lv-direct-back{background:none;border:none;color:var(--lv-primary, #0084ff);cursor:pointer;font-size:13px;padding:4px 8px}.lv-direct-back:hover{text-decoration:underline}.lv-direct-messages{flex:1;overflow-y:auto;padding:12px;display:flex;flex-direction:column;gap:8px}.lv-direct-empty{text-align:center;color:var(--lv-text-secondary, #6b7280);padding:40px 20px}.lv-direct-empty p{margin:4px 0;font-size:13px}.lv-direct-hint{font-size:12px!important;opacity:.7}.lv-direct-msg{max-width:80%;padding:8px 12px;border-radius:12px;font-size:13px;line-height:1.4}.lv-direct-msg-user{align-self:flex-end;background:var(--lv-primary, #0084ff);color:#fff;border-bottom-right-radius:4px}.lv-direct-msg-agent{align-self:flex-start;background:var(--lv-bot-bubble, #f3f4f6);color:var(--lv-text, #1f2937);border-bottom-left-radius:4px}.lv-direct-msg-system{align-self:center;background:transparent;color:var(--lv-text-secondary, #6b7280);font-style:italic;font-size:12px;padding:4px 8px;max-width:100%;text-align:center}.lv-direct-msg-sender{font-size:11px;font-weight:600;margin-bottom:2px;opacity:.8}.lv-direct-msg-content{word-wrap:break-word}.lv-direct-input{display:flex;align-items:center;gap:8px;padding:8px 12px;border-top:1px solid var(--lv-border, #e5e7eb);background:var(--lv-surface, #fff)}.lv-direct-input textarea{flex:1;border:1px solid var(--lv-border, #d1d5db);border-radius:18px;padding:8px 12px;font-size:13px;outline:none;resize:none;font-family:inherit;max-height:80px;background:var(--lv-background, #f9fafb);color:var(--lv-text, #1f2937)}.lv-direct-input textarea:focus{border-color:var(--lv-primary, #0084ff)}.lv-direct-input button{width:34px;height:34px;border-radius:50%;border:none;background:var(--lv-primary, #0084ff);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:opacity .2s}.lv-direct-input button:disabled{opacity:.5;cursor:not-allowed}.lv-direct-input button:hover:not(:disabled){opacity:.9}.lv-direct-waiting{display:flex;align-items:center;gap:8px;padding:12px;border-top:1px solid var(--lv-border, #e5e7eb);color:var(--lv-text-secondary, #6b7280);font-size:12px}.lv-typing-dots{display:flex;gap:3px}.lv-dot{width:6px;height:6px;border-radius:50%;background:var(--lv-primary, #0084ff);animation:lv-dot-pulse 1.4s infinite ease-in-out}.lv-dot:nth-child(2){animation-delay:.2s}.lv-dot:nth-child(3){animation-delay:.4s}@keyframes lv-dot-pulse{0%,80%,to{opacity:.4;transform:scale(.8)}40%{opacity:1;transform:scale(1.2)}}.lv-direct-request-btn-active{background:var(--lv-primary, #0084ff)!important;color:#fff!important;display:flex;align-items:center;gap:6px}.lv-direct-badge{background:#ef4444;color:#fff;font-size:10px;font-weight:700;min-width:18px;height:18px;line-height:18px;border-radius:9px;text-align:center;padding:0 5px;display:inline-block}.lv-fab-badge{position:absolute;top:-4px;right:-4px;background:#ef4444;color:#fff;font-size:10px;font-weight:700;min-width:18px;height:18px;line-height:18px;border-radius:9px;text-align:center;padding:0 5px;pointer-events:none}.lv-fab{position:relative}